T3 / T4 Architecture & IT
The team other MSPs escalate to.
Senior architecture and Tier 3 / Tier 4 engineering for Azure, identity, networking, firewall, and Microsoft 365 — available without a full co-managed engagement. Hire us by the architecture, by the retainer, or by the engineer block.
Where we plug in.
The work that requires a director, an architect, or a senior engineer — not a generalist. When your internal team or your existing MSP needs to escalate, we own the case to resolution.
Azure architecture
Landing zones, governance, IaC (Bicep / Terraform), management groups, policy, cost guardrails, log architecture. We design it, hand off the runbook, or operate it.
Identity — Entra ID, Conditional Access, PIM
Identity rebuilds, tenant consolidations, Conditional Access overhauls, privileged-access programs with break-glass and access reviews.
Networking & firewall
Segmentation, ZTNA / VPN migrations, firewall rule reviews, multi-site Azure / on-prem routing, ISP and SD-WAN escalations.
Microsoft 365 deep work
Exchange, SharePoint / OneDrive governance, Teams policy, Purview, tenant-to-tenant migrations, Defender posture.
Endpoint platform engineering
Intune design, Autopilot, configuration baselines, app packaging, OS upgrade waves, compliance reporting.
Azure data platform
Synapse, Data Factory, Databricks. Built and operated for analytic teams in regulated environments.
DevOps & automation
GitHub Actions, Azure DevOps, Ansible Automation Platform. Pipeline governance, runbook automation, infra-as-code.
Custom .NET / C# microservices
App Service, Functions, AKS. Internal tools and integrations your team needs but can’t affordably assemble in-house.
How to engage.
Three commercial shapes. Pick the one that matches the work.
Architecture engagement
Fixed-scope design and deliverable. We produce the architecture, IaC, and runbook — your team operates.
Escalation retainer
Monthly retainer for T3 / T4 ticket ownership. We become the named escalation path inside your existing tooling.
Embedded engineer block
Senior engineer time blocks for ongoing build / hardening work alongside your internal or other-MSP team.
Pricing scoped per engagement. Retainers start at $5,000/mo. Architecture engagements priced fixed-fee against the deliverable.
Proof.
MSP escalation partner
We are the team other MSPs hand their hardest Azure, identity, network, and firewall escalations to.
Federal civilian agency
Architected and operate the Azure private-cloud data-science platform — Synapse, Data Factory, Databricks, Posit Workbench/Connect, ArcGIS Enterprise, IRT analytic servers.
Identity-first posture
Conditional Access, PIM, and identity-threat response designed and run in environments where audit failures are existential.
Ready to scope?
Tell us what's on fire.
Send us the architecture problem, the escalation backlog, or the design you want reviewed. We'll come back with a scoped engagement — architecture, retainer, or engineer block.